Contact Information

11002 Veirs Mill Rd.
Wheaton, MD 20902
Telephone: (301)929-4350 x-2015
FAX: (301)960-4694
E-mail:
Web Address: www.workopportunities.net

Services Offered

Supported Employment, Family Support Services, Individual Support Services.

Individuals have the Following Types of Disabilities:
AIDS, Deafness/Severe Hearing Impairment, Autism, Behavioral Problems, Cerebral Palsy, Head Injury, Epilepsy/Seizure Disorder, Chemical Dependency, Cystic Fibrosis, Multiple Sclerosis, Mental Retardation, Mental Disorder, Muscular Dystrophy, Specific Learning Disability, Speech/Language Impairment, Spina Bifida, Spinal Cord Injury, and Other Neurological Impairment.

Number of Individuals Currently Being Served: 30

Ages Served: 16 to Retirement

Home Region Of DDA: Southern Maryland

Counties Served: Montgomery, Prince George's Counties

Year Established: 1982 in New Hampshire, 2007 in Maryland

Mission

Work Opportunities Unlimited creates new opportunities for success in the workplace, everyday.
Core Values:

• Believes all people can work
• Responsibility to change the world of work
• Build successful reciprocal relationships
• Believe in individual initiative and dignity
• Creative and pioneering organization
• Never satisfied

Unique or Distinctive Qualities

Work Opportunities Unlimited is a community-based employment provider that serves students and adults who are in need of assistance to obtain and maintain employment. It is the goal of Work Opportunities Unlimited to identify the interests of the customer in order to customize an employment goal that addresses transportation needs, skills and talents, and identify services that will give the customer the best chance to obtain and maintain long-term employment.

In order to facilitate long-term employment, it is imperative for us to develop relationships with employers that allow for job carving and job creation. Together with the employer we hope to create employee/employer relationships that work both for the customer and the employer. Once employment is secured, Work Opportunities Unlimited will work with the employer to build capacity within them to train and support the customer effectively on the job. On an ongoing basis the team at Work Opportunities Unlimited will consult with the customer and the employer to ensure both parties are satisfied.

Discuss How Your Agency Has Utilized The "Ask Me!" Survey Results.

The latest 2007 report has been reviewed and it will have an influence on Work Opportunities unlimited's current satisfaction survey process as well as its Human Rights and Grievance Policies.

The "Ask Me!" Survey Results is available for the general public

Describe your quality assurance practices, including any agency accreditations

Work Opportunities Unlimited has been a CARF accredited in Maine and Massachusetts. Work Opportunities Unlimited's services are reviewed for quality on an annual basis in all of the states in which Work Opportunities Unlimited provide services

Work Opportunities Unlimited implements a system for ensuring satisfaction through a survey process. The principal aspects of the survey include three satisfaction surveys that are disseminated on an annual basis to Work Opportunities Unlimited's customers/job seekers, employers, and the referral source representative. These surveys are returned to the Local office in New Hampshire where they are reviewed by the company president. From where they are entered in a database from which an annual report is created and presented to the senior management team for analysis. In addition, any survey that is returned with below average ratings or comments is "flagged" by the company president and follow up action is initiated at the local level to ensure the situation is addressed.

How Does Your Agency Support People In Becoming Active Members Of Their Community?

Work Opportunities Unlimited believes firmly in the principle of customized individual employment on the payroll of local companies. In addition, further education and transportation are promoted in order to develop the customer's capacity for independence.

Steps Individuals Must Take to Apply for services

The first step would be to visit the website to learn more about Work Unlimited Opportunities Unlimited's services. From there, a prospective customer should place a phone call to the local Maryland office located at Wheaton. A brief phone interview will take place to further answer questions and explain the services in order to determine if Work Opportunities Unlimited can meet the customers needs. If the customer is interested in accessing the services of Work Opportunities Unlimited then an intake meeting will be scheduled.

Special Considerations/Comments: None

Funding Sources: Developmental Disabilities Administration, Dept. of Rehabilitative Services, Mental Health Administration, Private Pay.