Contact Information

7522 Slade Avenue
Pikesville, MD 21208-4538
Telephone: (410)602-8411
FAX: (410)415-0411
E-mail:

Other Office locations:
Program Office
111 Old Court Rd.
Suite 2B
Pikesville, MD 21208

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Services Offered

Residential Services

Individuals Have the Following Types of Disabilities:
AIDS, Mental Retardation, Orthopedic Impairment, Autism, Epilepsy/Seizure Disorder, Behavioral Problems, Deafness/Severe Hearing Impairment, Speech/Language Impairment, Blindness/Severe Visual Impairment, Cerebral Palsy, Multiple Sclerosis, Mental Disorder, other neurological Impairments, and other undetermined disabilities.

Number of Individuals Currently Being Served: 9

Ages Served: Children

Home Region of DDA: Central

Counties Served: Allegany, Anne Arundel, Baltimore City, Baltimore, Calvert, Charles County,Caroline, Carroll, Cecil, Dorchester, Frederick, Garrett, Harford, Howard, Kent, Montgomery, Prince George's, Queen Anne's, Somerset, Talbot, Washington, Wicomico, Worcester, St. Mary's Counties and Washington D. C.

Year Established: 1996

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Mission Statement

Be Our Guest, Ltd. is non-profit organization that provides quality, accountable housing and personalized care in the least restrictive environment. Be Our Guest makes generic resources available to individuals. These resources are comparable to that of their peers. It is the goal of Be Our Guest to provide an environment that is safe and secure haven for children with physical, mental, and emotional disabilities, in out-of-home placement. Be Our Guest maintains an open door policy to all families of children and youth in it's program, after the thirty day adjustment period is completed, this is acclimatization time required for all new admissions. Be Our Guest provides short term out-of-house services for children that have been abused, abandoned, neglected and/or at risk for emminent harm. Be Our Guest encourages family re-unification and works toward the safe and timely reuniting of children with their families, if it is applicable.

Unique and Distinctive Qualities

Be Our Guest does accommodate children with disabilities that require wheelchairs or are fed with gastrointestinal tube, or with profound mental retardation.

Discuss How Your Agency Has Utilized The "Ask Me!" Survey Results.

N/A.

The "Ask Me!" Survey Results is available for the general public.

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Describe your quality assurance practices, including any agency accreditations.

Be Our Guest's quality assurance plan is used to effectively monitor and maintain the quality of its program. Be Our Guest is committed to delivering supports and services to individuals in its care. Be Our Guest recognizes that quality assurance is a necessary tool for critiquing the components and functions of its delivery of supports and services. Quality is measured in several ways: Individual satisfaction, implementation of mutually agreed upon plans (Individual Plans, services, supports and goals). Collaborative modifications of the plan to meet the changing needs, desires and choices of individuals, prompt and appropriate response when an individual's health and safety are at risk, establishing goals and standards to measure the quality of services being delivered. Be Our Guest utilizes the Quality Assurance Measurement tool, Individual Record Audit and Satisfaction Survey. The Standing Committee made up of two agency staff and two proponents of the community, critique any situation that requires unbiased and objective thinking to reach a resolution in the best interest of the individual. The committee follows up on any corrective action to ensure these have been implemented as directed

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How Does Your Agency Support People In Becoming Active Members Of Their Community?

Be Our Guest's individuals use the generic community resources for their needs, educational, recreational and spiritual needs the same as their peers. It is important for Be Our Guest's individuals to maintain high esteem, going to the beauty parlor and barber shop. Eating out, being visible, playing in the parks, attending the day camps, churches. All of the above, but not limited to these, are examples of Be Our Guest's means to community integration.

Steps Individuals Must Take to Apply For Services

Be Our Guest receives referrals by telephone, fax and mail. These referrals come from Departments of Social Services around the State of Maryland and Washington D. C.

Special Considerations/Comments: None

Funding Sources: Department of Social Services.

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