Contact Information

7701 Wise Avenue
Baltimore, Maryland 21222
Telephone: (410)282-5900
TTY: (410)282-0613
FAX: (410)282-3083
E-mail: or
Web Address: http://www.allianceinc.org

Other Office Locations:
4510 Wharf Point Ct. Belcamp, MD 21017

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Services Offered

Supported Employment, Family Support Services, Individual Support Services, Resource Coordination, Community Supported Living Arrangements, Vocational Day Program/Sheltered Workshop, Transportation, and Respite Care

Individuals Have the Following Types of Disabilities:
AIDS, Autism, Mental Retardation, Autism, Orthopedic Impairment, Cerebral Palsy, Chemical Dependency, Mental Disorder, Behavioral Problems, Specific Learning Disability, Multiple Sclerosis, Muscular Dystrophy, Speech/Language Impairment, Epilepsy/Seizure Disorder, Spina Bifida, Spinal Cord Injury, and Other Neurological Impairment.

Number Individuals Currently Being Served: 270

Ages Served: 18 and above for vocational services and under 18 for family support services.

Home Region of DDA: Central

Counties Served: Baltimore City, Baltimore County, Harford County, CarrollCounty, Anne Arundel County, Howard County.

Year Established: 1983

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Mission Statement

To offer services and opportunities to individuals with disabilities which empower them to achieve social and economic growth, through leadership and innovation, through cost-effective programs, and by facilitating a process which leads to community integration and informed choices.

Unique or Distinctive Qualities

Alliance specializes in preparing individuals for employment and providing individualized supported employment, and family and individual support services all strive to facilitate independence, educated choices and self-determination, providing a continuum of services form career assessments to work adjustment training to supported employment. Individuals have the option of participating in Alliance's onsite Vocational Services program, whch focuses primarily on work activity, to community-based employment. Customized employment andlliance, Inc. has the experience and expertise to serve individuals with a wide range of disabilities, including hearing impairments, visual impairments, and autism spectrum disorders, and welcomes students from the Governor's Transitioning Youth Initiative. Alliance is also an Employment Network under Social Security's Ticket to Work Program. Alliance's programs are CARF accredited.

Discuss How Your Agency Has Utilized The "Ask Me!" Survey Results.

Alliance, Inc.'s excellent scores on the "Ask Me!" survey reflect a commitment to superior customer service and optimal outcomes. Alliance uses the survey and its own satisfaction survey results to continually examine and improve its programs and processes. Alliance believes that the key to ensuring success for its individuals is in recruiting staff with the highest levels of skill and integrity, providing the maximum amount of training. and promoting excellent working relationships with individuals, family members, employers, and other stakeholders. Alliance believes in Continuous Quality Improvement as a guiding principle.

The "Ask Me!" Survey Results is available for the general public

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Describe your quality assurance practices, including any agency accreditations.

Alliance, Inc. has maintained its CARF accreditation for many years, and employs a Director of Quality Assurance and a Chief Compliance Officer to oversee programmatic quality and compliance. Program goals and initiatives are established and monitored on a regular basis. Staff are regularly trained in compliance and quality issues, and a team approach is employed for process improvement.

How Does Your Agency Support People In Becoming Active Members Of Their Community?

Most of Alliance's services are community-based rather than center-based. The large majority of DDA-funded individuals are employed in community-based competitive jobs, and others choose to volunteer at community locations as Movable feast and the Salvation Army. Although Alliance provides transportation to some individuals, it provides mobility training wherever possible. Community integration is promoted in other ways as well, such as with social and educational outings for those in its vocational day program. Individuals are also oriented to community resources such as libraries and one-stop centers.

Steps Individuals Must Take to Apply for Services

Contact the Manager of Intake and Case Coordination at (410)282-5900, ext. 3085 to schedule and interview or request a referral form. Tours are also provided on request for group or individuals.

Special Considerations/Comments: Alliance also has expertise in psychiatric rehabilitation, case management, and working with non-developmental disabilities, thus is uniquely able to serve dually-diagnosed individuals. Excellent relationships are in place with the Division of Rehabitation Services and the Mental Health Administration.

Funding Sources: Developmental Disabilities Administration, Division of Rehabitation Services, Mental Health Administration, Social Security Administration's Ticket to work, Project Transition (MSDE), and private pay

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